Availability and support

Last updated 13 October 2026

ApplyDesk aims to keep the website, dashboards, and Discord bot running. We do not promise uninterrupted service, a specific uptime percentage, or automatic service credits unless we agree that in a separate written arrangement.

Dependencies

Discord, Stripe, DNS (including your custom domain), email delivery, and our hosting and database providers are outside ApplyDesk's sole control. If Discord removes the bot or your server, related features stop. If Stripe is unavailable, checkout and portal changes may fail until Stripe recovers.

Maintenance

We may deploy updates that briefly interrupt the service. Where we can, we prefer quiet periods, but we do not guarantee advance notice for every change.

Support channels

Product and billing questions: support@applydesk.net or Discord support. Data rights: data request form. We aim to reply within a few working days; this is an expectation, not a contractual response-time SLA.

Incidents

Report outages or suspected security issues through the same channels. Status for underlying platforms (for example Discord or Stripe) is published by those providers.

Related

Terms · Refunds · Security · Support

These pages describe how ApplyDesk works. They are not legal advice. We may update them when the product or the law changes.